Still have questions? Experiencing trouble? Contact us through any of the below methods!

By Phone

Toll-Free: (800) 515.3311

By Email

Online Chat

Report Trouble

We apologize for any service issues you may be having. Please use the form below to provide your contact information and a description of the problem. A Twin Valley associate will contact you within one business day to resolve the issue. For service outages, please call our toll free number 1.800.515.3311.


We appreciate your request for a donation from Twin Valley. Please complete the information below to be considered.

Channel 2

Channel 2 advertisements are provided at no charge to promote your fundraiser, non-profit events, and community announcements. 

Business advertisements - $400 per year.

Please provide ad 8 1/2" X 15" - landscape format in pdf or jpg format. Email artwork to

For frequently asked questions, please visit our support page.