About Hosted Voice
If it’s time to update or replace your current business phone system, Hosted Voice from Twin Valley is the most cost-effective option. 80% of businesses installing a phone system choose a hosted solution. Ease of use, low total cost of ownership, and advanced features are just a few reasons to choose Twin Valley’s Hosted Voice.
Why Choose Twin Valley’s Hosted Voice?
- Financial Savings: Twin Valley's Hosted Voice offers lower total cost of ownership than traditional phone systems. For example, there is no equipment to install, maintain, or occupy space. Automatic feature upgrades mean that this can be the last phone system you ever buy.
- Ease of Management: The simplicity offered by Hosted Voice benefits companies of all sizes. Users can easily manage and control all communications features from any web browser. CommPortal, Twin Valley’s web-based control panel, lets you manage call options, voicemail settings, and more.
- Mobility: From home or on the road, you will always have access to the same telephony offerings using the CommPortal suite of programs.
What is Hosted Voice?
A Hosted Voice system delivers PBX functionality as a service. This means you can skip buying or installing expensive PBX equipment. We host it for you.
Twin Valley’s Hosted Voice brings a big-business phone system that is cost-effective and easy to manage. Using the breakthrough technology of Voice over Internet Protocol (VoIP), you can efficiently use one connection for all your communications needs.
Don’t have the resources or the desire to purchase, set up, and maintain your own telephone systems? Hosted Voice is the communications solution for your business. Computers, tablets, and smartphones can all gain access and enable communication from anywhere at any time.
Features And Functionality
CommPortal – A Universal Integration Tool
Are you looking for a simple, easy-to-use telephone or a system that can be used across all devices and operating systems? Twin Valley can provide it. Our CommPortal application was designed with you in mind. With this program's easy-to-use applications, gain the accessibility to bring your office extension anywhere.
CommPortal Phone Application
You want a phone that can make calls, get calls, transfer calls, put people on hold, and listen to voicemail. Twin Valley has you covered. We’ve been in the telephone business for over 65 years — we like to think it’s our specialty. Anything you could do on your old PBX, you can do on a hosted system — and much more.
Picture this: You’re on a business trip. You check into your hotel room and realize you need to make a call to a colleague. However, the phone number is on your desk phone.
Because you have CommPortal Communicator, you can still complete the call. You can log onto the softphone (a small piece of installed software) on your PC or tablet and click-to-dial. It gives you the ability to make and receive phones calls, just as you would from your desk phone. CommPortal Communicator changes the way you do business outside of the office.
People these days have multiple phone numbers: a work phone, a home phone, a personal cell, a work cell, and more. To make communication easier, CommPortal Assistant allows a caller to just dial one number. If you are unable to reach your contact, the system will automatically hang up and dial the next number in the system.
You can also customize settings based on the caller. For instance, create a rule that personal numbers can only be automatically dialed by people you deem appropriate.
Picture this: It’s 4:59 PM on a Friday afternoon. You just picked up a call on your desk phone from a long-winded colleague. With CommPortal Accession, seamlessly push the call over to your cell phone without the caller hearing a thing. Goodbye office, hello weekend. No matter where you are, you’ll have access to the same offerings you were previously only able to get on your desk extension.
A Hosted Voice service provides advanced call routing service without the need to handle the technical side. Advanced features, low cost, and easy management are just a few reasons to choose Twin Valley’s Hosted Voice.
We provide best-in-class Microsoft Exchange Email service. The expertise of support professionals supports your business and helps your IT resources go further.
Online Data Backup
Comprehensive backup for your PC, server(s), or your whole company is your best defense against loss, theft, and damage.
Business Continuity and Disaster Recovery
The right software and storage backup solutions help your business recover in the event of a disaster.
Get mobile accessibility with security. Android, BlackBerry, or iPhone options let you access your email from anywhere you can receive cell service.
Twin Valley can provide all data and voice circuits you currently subscribe to no matter what location. Whether you are connecting sites a few feet away or across the nation, Twin Valley has the networking expertise and experience to deliver the right product.
Securely host your web page without the worry about purchasing or maintaining servers. Be assured that your website is in good hands. Our data center environments are secure and redundantly connected.
Security and Monitoring
Twin Valley provides monitoring for fire, carbon monoxide, burglary, flood, temperature, power outage, video monitoring, Res-Q Alert, and more.
Never miss an important message. Let us help you integrate your emails, voicemails, and instant messages with your office phone.
Twin Valley can broaden your exposure with commercials that broadcast on Twin Valley local TV programs and channels, including CNN, ESPN, ESPN2, HGTV, TNT, USA, and many others.
Channel 2 TV advertising is an affordable way to reach customers in our area. Another great form of advertising is your own personal email domain. Get your name out there with every email you send.
Lunch ‘n Learns
Hungry for More Information About Hosted Voice?
Let us prove how we can save your business time and money. Our
Lunch ‘n Learn program is a fun, informal way to enjoy a complimentary lunch while you experience one of Twin Valley’s most exciting business products.
To attend a Lunch ‘n Learn near you, contact Tammy Taylor, Business Account Representative, at firstname.lastname@example.org or by calling (785) 427-9362.