- Hosted Voice Home
- What is Hosted Voice?
- Features & Functionality
- Business Services
- Lunch 'n Learns
- Product Information
- Early Adopters
About Hosted Voice
If it’s time to update or replace your current business phone system, Hosted Voice from Twin Valley is the most cost-effective option. 80% of businesses installing a phone system choose a hosted solution. Ease of use, low total cost of ownership and advanced features are just a few reasons to choose Twin Valley’s Hosted Voice.
Why Choose Twin Valley’s Hosted Voice?
Financial Savings: Twin Valley's Hosted Voice offers a lower total cost of ownership than traditional phone systems. No premise-based equipment to install, maintain or occupy space. Feature upgrades are done automatically, meaning this can be the last phone system you ever buy.
Ease of Management: The simplicity offered by Hosted Voice is an important benefit for companies of all sizes. Users can easily manage and control all communications features from any web browser. Twin Valley’s web-based control panel, CommPortal, lets you manage call options, voicemail settings, and much more.
Mobility: Whether working from home or on the road, you will always have access to the same telephony offerings you have only previously been able to receive on your desk extension using the Commportal suite of programs.
Hosted Voice Made Simple from Twin Valley
What is Hosted Voice?
A Hosted Voice system delivers PBX functionality as a service. This means you don’t need to buy or install expensive PBX equipment, we host it for you. Twin Valley’s Hosted Voice brings a big-business phone system to you at a lower Total Cost of Ownership and is easy to manage. Using the breakthrough technology of Voice over Internet Protocol (VoIP), you can efficiently use one connection for all your communications needs. Don’t have the resources or the desire to purchase, set up and maintain your own telephone systems? Hosted Voice is the communications solution for your business. But it’s so much more than just a phone – it’s a system that can give you accessibility on your computer, tablet or smartphone.
CommPortal – A Universal Integration Tool
Whether you’re looking for a simple, easy-to-use telephone, or a system that can be used across all devices and operating systems, Twin Valley can provide it. Our CommPortal application was designed with you in mind. Featuring easy-to-use applications, this program gives you the tools to bring your office extension anywhere you please, making you more accessible than you ever thought possible.
To find out more about CommPortal, check out our “Features and Functionality” page!
Commportal Phone Application
Picture This: You want a phone that can make calls, get calls, transfer calls, put people on hold, and listen to voicemail. We’ve got you covered. We’ve been in the telephone business for over 65 years – we like to think it’s our specialty. Anything you could do on your old PBX, you can do on a hosted system. Our Hosted Voice system does so much more than deliver these tools, though.
A virtual duplicate of your phone is available through CommPortal, which allows you to change and edit your quick-keys without ever having to touch the actual set.
Picture this: You’re on a business trip. You check into your hotel room, and realize you need to make a call to a colleague, but the phone number is on your desk phone. Because you have CommPortal Communicator, you can simply log onto the softphone on your PC or tablet, click-to-dial, and complete the call. The softphone is a small piece of software that installs on your PC, and gives you the ability to make and receive phones calls, just as you would from your desk phone, forever changing the way you do business when out of the office.
A softphone with IM/Chat, presence/availability and incoming call popups.
Picture this: You are in and out of the office from day to day. You have a work number, a work cell phone, and a personal cell phone. With CommPortal Assistant, rather than giving any one person three separate numbers to try, you give them one. On the back end, you’ve set up your phone to ring through to your cell phone in the event that you don’t answer your desk extension — without the caller having to hang up and try your cell. You can also set up individual numbers to always ring given numbers. For example, your spouse’s phone number can be set to always ring all your numbers at once, whereas all other callers would only ring your office extension or work cell. This is only one scenario, but goes to show how endless the features are.
CommPortal Assistant window showing contacts, recent calls, voicemails and caller settings.
Picture this: It’s 4:59 PM on a Friday afternoon you just picked up a call on your desk set from a long-winded colleague. With CommPortal Accession, seamlessly push the call over to your cell phone without the caller hearing a thing. Goodbye office, hello weekend. No matter where you are, you’ll have access to the same offerings you were previously only able to get on your desk extension.
- CommPortal Accession for Mobile: A business extension when on the go.
Want more detailed information? Be sure to check out our “Product Information” tab!
A Hosted Voice service provides advanced call routing service without you needing to handle the technical side. Advanced features, low cost and easy management are just a few reasons to choose Twin Valley’s Hosted Voice.
Business Class Email
We provide best-in-class Microsoft Exchange email service backed up with the expertise of support professionals to make your business more efficient and your IT resources go farther.
Online Data Backup
Comprehensive backup for your PC, server or your whole company, your best defense against loss, theft or damage.
Business Continuity & Disaster Recovery
The right software and storage backup solutions that help your business recover in case of a disaster.
Mobile accessibility with security. Android, BlackBerry or iPhone options let you access your email from anywhere you can get cell service.
Twin Valley can provide all data and voice circuits you currently subscribe to no matter what location. Whether you are connecting sites a few feet away or across the nation, Twin Valley has the networking expertise and experience to deliver the right product at the right time.
Securely host your web page, but don’t ever worry about the cost of purchasing or maintaining servers. Be assured that your website is in good hands in one of our secure and redundantly connected data center environments.
Security and Monitoring
Twin Valley provides monitoring for fire, carbon monoxide, burglary, flood, temperature, power outage, video monitoring, Res-Q Alert and more.
Let us help you integrate your emails, voicemails, and instant messages with your office phone so you never miss an important message.
Twin Valley can broaden your exposure with commercials that broadcast on Twin Valley local TV programs and channels including CNN, ESPN, ESPN2, HGTV, TNT, USA and many more!
Channel 2 TV advertising is an affordable way to reach customers in our area. Another great form of advertising is your own personal email domain. Get your name out there with every email you send.
Hungry for More Information About Hosted Voice?
Let us prove how we can save your business time and money. Our
Lunch ‘n Learn program is a fun, informal way to enjoy a complimentary lunch while you experience one of Twin Valley’s most exciting business products! To attend a Lunch ‘n Learn near you, contact Tammy Taylor, Business Account Representative at email@example.com or by calling (785) 427-9362.
Next Lunch ‘n Learn: Concordia, KS. Call today to make your RSVP!